Business Analyst Intern

Call centres in Toronto and two other locations handle customer service. We're looking for a Business Analyst Intern. Most of the job is SQL, Excel and Power BI. You will answer questions from managers with numbers and a short explanation. The internship is fully remote. Interns join our Toronto team on daily calls and get a named mentor. You will need at least 4 hours of overlap with US Eastern time. A stable internet connection and a backup power option are required.

You'll help with

• Analyse funnel drop-offs and summarise findings in a one-page note
• Check numbers across sources and flag mismatches before reports go out
• Clean and merge data in Excel or Google Sheets using VLOOKUP, XLOOKUP and pivot tables
• Join a weekly call with the analytics lead to review your work
• Write SQL queries to pull sales, order and customer data from PostgreSQL or BigQuery

Requirements

• Own a laptop and have stable internet at home, ideally with a UPS backup
• Final-year students or fresh graduates of BSCS, BSSE, BBA or a related program
• Clear written English for reports and status updates
• Available 20 to 40 hours a week, Monday to Friday
• Some familiarity with Power BI or Tableau, even from a course or certification

3 months, starting Within 2 weeks. Stipend: $200 - $250 monthly.

Perks: Pre-placement offer (PPO) for strong performers, Job offer on successful completion, Informal dress code, Certificate, 5 days a week.

Duration: 3 months. Start: Within 2 weeks.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Coastal Electric Cooperative.