Business Intelligence Placement

Enterprise clients outsource service desk, end-user support and data centre operations to us under multi-year contracts. Across Vienna, the company runs 14 branch offices and a central depot for hardware staging and imaging. Certification exams are paid for, and passing one comes with a raise.

The internship:

Larchvault Tech Support needs a data analytics intern to build reports and dashboards for the Business Intelligence team. Fully remote. You can work from anywhere in Austria. Flexible hours with a daily team call in the morning. We send you a laptop and the accessories you need on day one.

What you'll do:

• Automate repetitive spreadsheet tasks with Python, Apps Script or Power Query
• Create charts and short slide decks for the monthly review call
• Answer ad hoc data requests from sales and support within a day or two
• Write SQL queries to pull sales, order and customer data from PostgreSQL or BigQuery
• Maintain the data dictionary and keep dashboard filters up to date
• Clean and merge data in Excel or Google Sheets using VLOOKUP, XLOOKUP and pivot tables
• Analyse funnel drop-offs and summarise findings in a one-page note
• Document metric definitions so everyone calculates churn and conversion the same way

Requirements:

• Eligible to work in Austria
• Based in Austria for the duration of the internship
• Some familiarity with Power BI or Tableau, even from a course or certification
• A sample dashboard or analysis project you can share
• Must be able to follow up on data requests without constant reminders
• Comfort with numbers and strong attention to detail

Preferred:

• Experience with Google Analytics 4 or Mixpanel

Duration: 3 months

Start date: Mar 2027

Stipend: €1,350 - €1,450 monthly

Perks:

• Mentorship
• Possibility of a full-time offer
• Paid public holidays
• Internet allowance

Duration: 3 months. Start: Mar 2027.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Larchvault Tech Support.