Business Intelligence Placement

No call centre and no offshore help desk. When clients call, one of us picks up. Every tech does a bit of everything, from printer jams to firewall rules.

Overview

Northland Tech Support needs a data analytics intern to build reports and dashboards for the Analytics team. We are headquartered in Birmingham and have been hiring remotely since 2020. The internship is fully remote. Interns join our Birmingham team on daily calls and get a named mentor. You will need at least 4 hours of overlap with US Central time. We ship you a laptop and accessories before your first day.

What you'll do

• Write SQL queries to pull sales, order and customer data from PostgreSQL or BigQuery.
• Join a weekly call with the analytics lead to review your work.
• Maintain the data dictionary and keep dashboard filters up to date.
• Prepare the weekly MIS report and send it to the team lead every Monday.
• Clean and merge data in Excel or Google Sheets using VLOOKUP, XLOOKUP and pivot tables.
• Answer ad hoc data requests from sales and support within a day or two.

What we're looking for

• Currently enrolled in a bachelor's or master's degree, graduating 2026, 2027 or 2028.
• Based in Spain for the duration of the internship.
• Eligible to work in Spain.
• Some familiarity with Power BI or Tableau, even from a course or certification.
• Basic SQL, enough to write SELECT queries with joins and filters.
• Pursuing a degree in Statistics, Economics, Commerce, Engineering, Computer Science or a related field, graduating in 2026, 2027 or 2028.
• Good Excel skills: pivot tables, lookups, conditional formatting and basic charts.

What you'll learn

• Presenting numbers in a way non-technical people can act on.
• You will build at least one dashboard that managers use every week.
• Writing SQL against a real production warehouse.
• How business metrics like CAC, churn and retention are actually calculated.

Duration: 6 months

Start date: Dec 2026

Stipend: €1,500-€1,550 monthly

What we offer

• Possibility of a full-time offer.
• Letter of recommendation.
• Internet allowance.
• Mentorship.

Duration: 6 months. Start: Dec 2026.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Northland Tech Support.