Consumer Insights Intern

About us

HCH Certified Public Accountants is a top-50 accounting and advisory firm with 350 people in offices across the US. Since 1929, the firm has grown through mergers with regional CPA practices. Fridays in summer end at noon.

About the role

Fully remote research internship. Most work is desk research, online surveys and remote customer interviews. Remote position. Most of the team is in Lakewood, but nobody is required to come in. Day-to-day communication is in Slack and Google Meet.

Responsibilities

• Read app store and online reviews to find common complaints and requests.
• Analyse survey results in Excel with pivot tables and charts.
• Research competitors' products, pricing and positioning and log it in a comparison sheet.
• Prepare slide decks presenting research findings to the team.
• Track competitor social media, ads and product launches every week.
• Design online surveys in Google Forms or Typeform and clean the responses.
• Maintain a research library in Notion or Google Drive.

Requirements

• Authorized to work in the US. CPT and OPT candidates are welcome to apply.
• Based in the US for the duration of the internship.
• Available 40 hours a week for the full internship.
• Curious, and careful about where numbers come from.
• Basic knowledge of research methods: surveys, sampling and questionnaire design.
• Available 20 to 30 hours a week.
• Good Excel or Google Sheets skills, including pivot tables and charts.
• Comfortable reading long reports and pulling out what matters.

What you get out of it

• How to size a market and defend your numbers.
• You will see your research used in real pricing and launch decisions.
• Feedback from the strategy lead on every report you submit.
• Building comparison sheets and decks that managers actually read.

Duration: 4 months

Start date: Spring 2027

Stipend: $20.50 - $23.50/hr

Perks

• Mentorship from a dedicated buddy and manager.
• Home office setup stipend.
• Company laptop.
• Paid company holidays.
• Learning and development stipend.
• Intern events and speaker sessions (virtual)

Duration: 4 months. Start: Spring 2027.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at HCH Certified Public Accountants.