Consumer Insights Intern

Who we are:

Dentists, insurance agents and law offices make up most of the client list. Started by a former school district network admin in 2017, the business has grown almost entirely through referrals. After-hours on-call comes around every fourth week.

About the role:

This role suits a student who likes reading reports, organising data in spreadsheets and writing up clear findings. Remote, open to candidates across Canada. Few meetings, lots of written updates.

Responsibilities:

Analyse survey results in Excel with pivot tables and charts. Track competitor social media, ads and product launches every week. Read app store and online reviews to find common complaints and requests. Conduct remote customer interviews over Zoom and write up key quotes. Research competitors' products, pricing and positioning and log it in a comparison sheet. Prepare slide decks presenting research findings to the team.

Requirements:

Currently enrolled in a bachelor's or master's degree, graduating 2028. Based in Canada for the duration of the internship. Available for the full internship period. Curious, and careful about where numbers come from. Comfortable reading long reports and pulling out what matters. Must keep all research and company data confidential. Laptop, headset and a stable internet connection for remote interviews. Available 20 to 30 hours a week.

Bonus points:

Previous survey or research project for a college club or startup.

Duration: 6 months

Start date: Mar 2027

Stipend: $18.00 to $25.00 per hour

Perks:

Company laptop. Paid sick time. Flexible hours. Mentorship from a dedicated buddy and manager.

Duration: 6 months. Start: Mar 2027.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Ottawa Technology Group.