Customer Experience Intern

About the work from home internship

Remote internship for students who are patient, clear communicators and like solving problems for people. Your day-to-day work will include:

1. Run onboarding calls with new customers and walk them through setup

2. Collect NPS and CSAT feedback and summarise themes each month.

3. Prepare renewal reminders and account summaries for the account manager

4. Test new features before release and note anything confusing

5. Escalate urgent technical issues to the product team with full context

6. Respond to customer tickets on Freshdesk, Zendesk or Intercom within the agreed response time.

7. Create canned responses for common questions

Skill(s) required: English Proficiency (Written), Client Relationship Management (CRM), Customer Support

Eligibility

1. Can commit full time, from home, for the whole internship

2. Women wanting to start or restart their career can also apply

3. Students currently pursuing B.Tech, BE, BCA, MCA, B.Sc or a related degree, or fresh graduates (2026 or 2027 batch)

4. Own a laptop and have stable internet at home

Stipend: ₹13,000 to ₹18,000 monthly

Duration: 2 months

Start date: Immediately

Perks: Letter of recommendation, Flexible work hours, Internet allowance, Informal dress code

Number of openings: 5

About the company

New Delhi Attorneys at Law has 500 lawyers and staff in offices across India and abroad. Client relationships often span decades and several practice groups.

We will only contact shortlisted applicants.

Duration: 2 months. Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at New Delhi Attorneys at Law Pvt Ltd.