Market Research Intern

We employ 620 people across underwriting, claims, actuarial, IT and customer service. Commercial lines, personal lines and specialty programs are run as separate business units.

About the role:

Fully remote research internship. Most work is desk research, online surveys and remote customer interviews. We are headquartered in Phoenix and have been hiring remotely since 2020. You will intern remotely with our team in Phoenix. We have hosted remote interns from several countries before. You will need at least 4 hours of overlap with US Central time. Reliable internet and a power backup are a must.

What you'll do:

• Read app store and online reviews to find common complaints and requests
• Summarise industry reports into one-page briefs
• Conduct remote customer interviews over Zoom and write up key quotes
• Maintain a research library in Notion or Google Drive
• Track competitor social media, ads and product launches every week
• Build lists of potential customer segments with company size and location

What we're looking for:

• Final-year students or fresh graduates of BSCS, BSSE, BBA or a related program
• Own a laptop and have stable internet at home, ideally with a UPS backup
• Able to make clean, simple slides in PowerPoint or Google Slides
• Basic knowledge of research methods: surveys, sampling and questionnaire design
• Comfortable reading long reports and pulling out what matters

Nice to have:

• Coursework in marketing research or consumer behaviour

What you'll learn:

• Running remote interviews and writing up findings clearly
• How to size a market and defend your numbers
• Building comparison sheets and decks that managers actually read

Duration: 3 months

Start date: Immediately

Stipend: $200 - $250 monthly

What we offer:

• Flexible work hours
• Informal dress code
• Certificate
• Internet allowance
• 5 days a week
• Laptop provided for the internship

Please submit your CV in English.

Duration: 3 months. Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at NHJ Insurance Group.