Product Analyst Intern

Who we are:

Advisors, operations, compliance and technology teams total roughly 880 people. We process billions of card transactions a year for merchants, banks and software platforms.

Overview:

Tillerworks Planning Group is hiring a product management intern to work with the Merchant Experience team on a live product used by small businesses. Remote position. Most of the team is in Chennai, but nobody is required to come in. We keep meetings to a minimum and work mostly async. Reliable internet and a power backup are a must.

Day to day:

• Run short in-app surveys and summarise the results
• Track bugs and feature requests coming from support tickets and sort them by theme
• Prepare weekly product metric updates for the team
• Interview users over Zoom or Google Meet and summarise what you heard
• Sit in on sprint planning, standups and retros, and take notes
• Coordinate with design, engineering and support on launch checklists
• Test new features in staging before they go live
• Draft release notes and in-app announcements for new features

What we're looking for:

• Women returning to work after a career break are welcome to apply
• Have a working laptop and a stable internet connection
• Pursuing a degree in Engineering, Computer Science, Business, Economics or a related field, graduating in 2027
• Curiosity about users and the patience to dig into why something is not working
• Available 30 to 40 hours a week, with at least 4 hours of overlap with the team
• Basic understanding of how web and mobile apps are built

Preferred:

• Prior internship at a startup, in any function

Duration: 3 months

Start date: Immediately

Stipend: ₹25,000 - ₹31,000/month

What we offer:

• 5 days a week
• Performance bonus
• Certificate
• Laptop provided for the internship

Due to the number of applications, only shortlisted candidates will be contacted.

Duration: 3 months. Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Tillerworks Planning Group Pvt Ltd.