Product Analytics Intern - Summer 2027

Who we are:

Our field services team covers retail chains, hospitals and banks, dispatching technicians to over 4,000 sites. Enterprise clients outsource service desk, end-user support and data center operations to us under multi-year contracts. Tickets live in ConnectWise and everyone logs time to the quarter hour.

About the role:

This role is about accuracy first. A wrong number in a report is worse than a late one. Fully remote. You can work from anywhere in the US. You can set your own hours around a daily morning check-in. A quiet workspace and good internet are required.

Day to day:

• Join a weekly call with the analytics lead to review your work.
• Analyse funnel drop-offs and summarise findings in a one-page note.
• Build and update dashboards in Power BI, Tableau or Looker Studio.
• Write SQL queries to pull sales, order and customer data from PostgreSQL or BigQuery.
• Answer ad hoc data requests from sales and support within a day or two.
• Check numbers across sources and flag mismatches before reports go out.
• Track marketing campaign results using Google Analytics 4 data.
• Clean and merge data in Excel or Google Sheets using VLOOKUP, XLOOKUP and pivot tables.

Who can apply:

• Available 40 hours a week for the full internship.
• Authorized to work in the US. CPT and OPT candidates are welcome to apply.
• Some familiarity with Power BI or Tableau, even from a course or certification.
• Pursuing a degree in Statistics, Economics, Commerce, Engineering, Computer Science or a related field, graduating in 2027 or 2028.
• Available 20 to 40 hours a week, Monday to Friday.
• A sample dashboard or analysis project you can share.

Preferred:

• Knowledge of basic statistics such as medians, percentiles and correlation.
• Google Data Analytics or Microsoft PL-300 certification.
• Python with pandas for data cleaning.

Duration: 12 weeks

Start date: Summer 2027

Stipend: $32.00 to $36.50/hr

What we offer:

• Paid sick time.
• Paid company holidays.
• Intern events and speaker sessions (virtual)

Duration: 12 weeks. Start: Summer 2027.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Piedmont Networks.