QA Tester Intern

Enterprise clients outsource service desk, end-user support and data centre operations to us under multi-year contracts. Headquartered in Liverpool, the company has grown since 1989 by acquiring regional IT providers. We started in 1989 and have grown to about 230 people.

Overview

Liverpool Tech Support needs a QA intern to test our web and mobile apps before each release. Our headquarters is in Liverpool, and about a third of the team works remotely from other countries. This is a remote internship. You will work with our team in Liverpool, and the stipend is paid monthly in euros. You will need to be available during UK office hours, at least until 3:00 PM GMT. We use Slack, Notion and Google Meet. Cameras on for team calls.

Day to day

• Check the app across different browsers, screen sizes and slow network conditions.
• Report test results in a short summary before each release goes out.
• Test APIs in Postman, checking status codes, response bodies and error handling.
• Write and maintain test cases in TestRail, Zephyr or Google Sheets.
• Update smoke test checklists when features change.
• Join bug triage calls and help decide priority.
• Log bugs in Jira with clear steps, expected and actual results, screenshots and screen recordings.
• Verify data in the database with simple SQL queries after test runs.

Requirements

• Currently enrolled in a bachelor's or master's degree, graduating 2027 or 2028.
• Eligible to work in Austria.
• Based in Austria for the duration of the internship.
• Available at least 25 hours a week.
• Understanding of the software development life cycle and the bug life cycle.
• Familiarity with Jira or any bug tracking tool.
• Some programming in Java, Python or JavaScript.
• Clear written English, since bug reports are read by the whole team.

What you get out of it

• How a release process works, from code freeze to go-live.
• You will own the regression checklist for at least one product area.
• Certificate and recommendation letter on completion.
• Building and maintaining a small automation suite.

Duration: 4 months

Start date: Feb 2027

Stipend: €2,150 - €2,450/month

What we offer

• Paid public holidays.
• Certificate of completion.
• Mentorship.
• Letter of recommendation.
• Online learning budget.
• Possibility of a full-time offer.

We may close the role early, so do not wait too long to apply.

Duration: 4 months. Start: Feb 2027.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Liverpool Tech Support.