Research Analyst Intern

About us

Commercial lines, personal lines and specialty programs are run as separate business units. Smith Underwriters is a property and casualty insurer writing policies in 30 states through independent agents.

Overview

We are planning to launch in two new markets and need help sizing them and understanding local competitors. This role is fully remote within the US. Hours are flexible, with one short team call each morning. A quiet workspace and good internet are required.

Day to day

• Read app store and online reviews to find common complaints and requests
• Prepare slide decks presenting research findings to the team
• Design online surveys in Google Forms or Typeform and clean the responses
• Draft short recommendation notes based on what the data shows
• Conduct remote customer interviews over Zoom and write up key quotes
• Research competitors' products, pricing and positioning and log it in a comparison sheet

Requirements

• Currently enrolled in a bachelor's or master's program, graduating 2027
• Based in the US for the duration of the internship
• Authorized to work in the US. CPT and OPT candidates are welcome to apply
• Strong written English for summaries and reports
• Laptop, headset and a stable internet connection for remote interviews
• Good Excel or Google Sheets skills, including pivot tables and charts
• Available 20 to 30 hours a week
• Basic knowledge of research methods: surveys, sampling and questionnaire design

Duration: 5 months

Start date: Immediately

Stipend: $22.00 - $29.00 per hour

Perks

• Home office setup stipend
• Flexible hours
• Return offer opportunities
• Mentorship from a dedicated buddy and manager
• Learning and development stipend
• Paid sick time

Duration: 5 months. Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Smith Underwriters.