Site Reliability Engineering Intern

About Amberdesk Systems:

Our product started as a side project in 2011 and now has a few hundred paying customers, mostly in Virginia. Amberdesk Systems is a 25-person software shop in Roanoke. The founders still answer support tickets.

The internship:

Amberdesk Systems is hiring a DevOps intern to help with CI/CD pipelines, cloud infrastructure and monitoring. Remote, open to candidates across the US. We keep meetings to a minimum and work mostly async. We send you a laptop and the accessories you need on day one.

Responsibilities:

• Deploy and update apps on Kubernetes using Helm charts
• Patch and update Linux servers in staging before production changes
• Document runbooks for common incidents in Confluence
• Review cloud costs each month and point out unused resources
• Rotate secrets in AWS Secrets Manager under supervision

Requirements:

• Currently enrolled in a bachelor's or master's program, graduating 2026, 2027 or 2028
• Based in the US for the duration of the internship
• Available 40 hours a week for the full internship
• Understanding of networking concepts like DNS, load balancers, ports and subnets
• Available 30 to 40 hours a week
• Some exposure to AWS, Azure or GCP through a free tier account or course

What you'll learn:

• Debugging failed deploys and reading logs under some time pressure
• How a real deployment pipeline, monitoring stack and on-call rotation fit together
• Certificate, recommendation letter and a possible full-time offer

Duration: 3 months

Start date: Immediately

Stipend: $41.50 to $46.50 an hour

What we offer:

• Mentorship from a dedicated buddy and manager
• Flexible hours
• Paid sick time
• Paid company holidays
• Learning and development stipend
• Return offer opportunities

Duration: 3 months. Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Amberdesk Systems.