Site Reliability Engineering Intern

Our field services team covers retail chains, hospitals and banks, dispatching technicians to over 4,000 sites. Enterprise clients outsource service desk, end-user support and data center operations to us under multi-year contracts. Tickets live in ConnectWise and everyone logs time to the quarter hour.

Overview:

Remote internship for a student who enjoys Linux, scripting and figuring out why a build broke. This role is fully remote within the US. You can set your own hours around a daily morning check-in. You get a company laptop and a headset before you start.

Day to day:

• Set up dashboards and alerts in Grafana, Prometheus or CloudWatch.
• Test backup and restore steps for databases and record the results.
• Rotate secrets in AWS Secrets Manager under supervision.
• Write and improve CI/CD pipelines in GitHub Actions or GitLab CI.
• Shadow the on-call engineer during working hours to learn incident response.

What we're looking for:

• Currently enrolled in a bachelor's or master's program, graduating 2028.
• Based in the US for the duration of the internship.
• Authorized to work in the US. CPT and OPT candidates are welcome to apply.
• Available 40 hours a week for the full internship.
• Comfortable with Linux: file permissions, processes, SSH and package management.
• Familiarity with Git and how CI pipelines work.
• Basic scripting in Bash or Python.
• Hands-on practice with Docker, even on personal projects.

Nice to have:

• Exposure to Nginx configuration.
• Experience with Terraform or Ansible.
• Kubernetes basics, such as pods, deployments and services.

What you get out of it:

• You will make infrastructure changes that go through review and reach production.
• How a real deployment pipeline, monitoring stack and on-call rotation fit together.

Duration: 4 months

Start date: Feb 2027

Stipend: $40.00 to $49.00/hr

What we offer:

• Paid sick time.
• Flexible hours.
• Paid company holidays.

We are unable to sponsor visas for this position.

Duration: 4 months. Start: Feb 2027.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Piedmont Networks.