Technical Product Management Intern

About us

Our product started as a side project in 2011 and now has a few hundred paying customers, mostly in Virginia. Amberdesk Systems is a 25-person software shop in Roanoke. The founders still answer support tickets.

About the role

This is not a coffee-run internship. You will write specs, talk to users over video calls and sit in on sprint planning. Fully remote. You can work from anywhere in the US. Normal working hours, Monday to Friday. Most communication happens in Slack, with short video calls when needed.

What you'll do

• Coordinate with design, engineering and support on launch checklists
• Draft release notes and in-app announcements for new features
• Track bugs and feature requests coming from support tickets and sort them by theme
• Write product requirement documents and user stories with clear acceptance criteria
• Prepare weekly product metric updates for the team
• Interview users over Zoom or Google Meet and summarise what you heard
• Research competitor products and build a feature comparison sheet

Requirements

• Based in the US for the duration of the internship
• Authorized to work in the US. CPT and OPT candidates are welcome to apply
• Available 40 hours a week for the full internship
• Able to manage your own time without daily reminders
• Some exposure to Jira, Notion or Trello
• Laptop with a working camera and microphone, and a stable internet connection
• Strong written English. You will write specs that engineers rely on
• Basic understanding of how web and mobile apps are built
• Pursuing a degree in Engineering, Computer Science, Business, Economics or a related field, graduating in 2027 or 2028

Nice to have

• Basic SQL for pulling usage data

Duration: 12 weeks

Start date: Summer 2027

Stipend: $33.50 - $34.50 per hour

Perks

• Paid company holidays
• Return offer opportunities
• Company laptop
• Mentorship from a dedicated buddy and manager

Most hires start within two to three weeks of an offer.

Duration: 12 weeks. Start: Summer 2027.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Amberdesk Systems.