UX Research Intern

Who we are

The platform hosts certification programs for several professional associations. We run a learning management system that corporate training teams use to assign, track and report on courses.

About the role

This is a product design role, which means user flows, edge cases and empty states, not just nice-looking screens. Remote within the US. The team meets in El Paso once a quarter, travel covered. Flexible schedule. We have one team call a day, usually in the morning.

Responsibilities

• Collect competitor screenshots and annotate patterns worth borrowing
• Design empty states, error messages and loading screens that are often missed
• Review built screens in staging and log visual bugs in Jira
• Run remote usability tests over Zoom or Google Meet and summarise what users struggled with
• Check designs for accessibility, including contrast, font sizes and tap targets
• Write short UX copy for buttons, tooltips and onboarding steps

Who can apply

• Based in the US for the duration of the internship
• Available 40 hours a week for the full internship
• Currently enrolled in a bachelor's or master's program, graduating 2027 or 2028
• Authorized to work in the US. CPT and OPT candidates are welcome to apply
• Comfortable taking direct feedback on your work
• Pursuing a degree or diploma in Design, HCI, Computer Science or a related field, graduating in 2027 or 2028
• Must be online for at least 3 hours of overlap with the team each weekday

Preferred

• Google UX Design Certificate or a similar course
• Basic HTML and CSS knowledge
• Experience with Maze, Lyssna or similar remote testing tools

What you'll learn

• Running usability tests and turning messy feedback into clear changes
• Working inside a real design system instead of starting from scratch
• A few strong case studies for your portfolio by the end
• How to work with developers on handoff and handle the trade-offs that come up

Duration: 5 months

Start date: Mar 2027

Stipend: $32.50 - $37.50/hr

Perks

• Paid sick time
• Intern events and speaker sessions (virtual)
• Flexible hours
• Home office setup stipend
• Paid company holidays

If this sounds like a fit, apply with a resume. A cover letter is optional.

Duration: 5 months. Start: Mar 2027.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Fieldgate Learning.