UX Research Intern

About Shaw Apps

Our product started as a side project in 1994 and now has a few hundred paying customers, mostly in Victoria. Everything runs on a single Rails app and one Postgres database, deployed on Heroku. We keep recurring meetings to Tuesdays and Thursdays where we can.

About the role

This is a product design role, which means user flows, edge cases and empty states, not just nice-looking screens. Our headquarters is in Melbourne, and about a third of the team works remotely from other countries. This is a remote internship. You will work with our team in Melbourne, and the stipend is paid monthly in USD. Core hours overlap with Sydney business hours until mid-afternoon. We use Slack, Notion and Google Meet. Cameras on for team calls.

Responsibilities

• Sketch rough ideas quickly in FigJam before moving to detailed screens
• Create wireframes, user flows and high-fidelity screens in Figma
• Build and update components in the shared design system
• Make interactive prototypes so the team can click through a flow before it is built
• Review built screens in staging and log visual bugs in Jira

Requirements

• Students currently pursuing B.Tech, BE, BCA, MCA, B.Sc or a related degree, or fresh graduates (between December 2027 and June 2028 batch)
• Women starting or restarting their careers are encouraged to apply
• Portfolio with at least two case studies showing your process, not just final screens
• Must be online for at least 3 hours of overlap with the team each weekday
• Good working knowledge of Figma, including auto layout and components
• Some experience talking to users or running a simple survey
• Available for 25 to 40 hours a week
• Able to explain your design decisions in writing

Bonus points

• Experience with Maze, Lyssna or similar remote testing tools

What you get out of it

• Certificate and recommendation letter, plus a full-time interview if things go well
• Running usability tests and turning messy feedback into clear changes

Duration: 4 months

Start date: Jan 2027

Stipend: $400 - $450/month

Perks

• Job offer on successful completion
• Flexible work hours
• 5 days a week
• Internet allowance
• Informal dress code
• Mentorship from senior team members

Candidates must be eligible to work in.

Duration: 4 months. Start: Jan 2027.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Shaw Apps Pty Ltd.