UX Research Intern

Annual releases gave way to two-week sprints years ago, and the platform now handles over 200 million API calls a day. Thomas Systems employs 1,000 people across engineering hubs in New York City and three other locations, building ERP software for mid-market manufacturers.

Internship overview

Thomas Systems is hiring a UX Research Intern for Spring 2027. The intern will help redesign our onboarding and settings pages and run a few remote usability tests. Remote position. Most of the team is in New York City, but nobody is required to come in. Normal working hours, Monday to Friday. We use Slack, Notion and Google Meet. Cameras on for team calls.

Responsibilities

• Make interactive prototypes so the team can click through a flow before it is built
• Organise Figma files and pages so other people can find things
• Prepare clean handoff files with specs and notes for developers
• Check designs for accessibility, including contrast, font sizes and tap targets
• Present your work in weekly design critiques and take feedback on board

Basic qualifications

• Based in the US for the duration of the internship
• Available 40 hours a week for the full internship
• Good working knowledge of Figma, including auto layout and components
• Comfortable taking direct feedback on your work
• Laptop that runs Figma smoothly and a stable internet connection
• Understanding of basic UX principles: hierarchy, consistency, feedback and accessibility
• Some experience talking to users or running a simple survey
• Able to explain your design decisions in writing

Preferred qualifications

• Interest in fintech, edtech or SaaS products
• Illustration or motion skills in After Effects or Lottie

What you get out of it

• Running usability tests and turning messy feedback into clear changes
• Certificate and recommendation letter, plus a full-time interview if things go well
• You will see your designs built and released to real users
• A few strong case studies for your portfolio by the end

Program dates: Spring 2027, 16 weeks.

Intern pay: $36.50 - $42.50/hr

Perks

• Flexible hours
• Intern events and speaker sessions (virtual)
• Mentorship from a dedicated buddy and manager
• Return offer opportunities
• Paid company holidays
• Learning and development stipend

We are an equal opportunity employer and value diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Applicants must be authorized to work in the U.S.

Duration: 16 weeks. Start: Spring 2027.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Thomas Systems LLC.