Admissions Counsellor Intern

About the internship

Work with the Revenue Team at Dublin Insurance Services on inbound and warm leads. You will use a dialer, a CRM and WhatsApp Business every day. Your day-to-day work will include:

1. Hit daily targets of around 60 to 80 dials and a set number of conversations.

2. Escalate refund or complaint requests to the team lead.

3. Book video demos for leads who need more detail.

4. Review call recordings once a week with your manager.

5. Explain product features, pricing and plans clearly, and answer common questions.

6. Call inbound leads within 15 minutes of sign-up and qualify them using the call script

7. Keep lead status updated so nobody gets called twice.

Skill(s) required: Negotiation, Inside Sales, CRM, English Proficiency (Spoken)

Who should apply

1. Can start immediately or within two weeks

2. Are available for a full-time work from home internship for the entire duration

3. Women wanting to start or restart their career can also apply

Stipend: ₹28,000 - ₹31,000 monthly

Duration: 3 months | Start date: Immediately

Perks: Job offer on successful completion, Laptop provided for the internship, Free access to paid learning courses, Flexible work hours

Number of openings: 3

About the company

Agents, brokers and direct customers all buy through our platforms, with policy administration on Guidewire. We employ 590 people across underwriting, claims, actuarial, IT and customer service.

Please submit your CV in English.

Duration: 3 months. Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Dublin Insurance Services.