Customer Experience Intern

About the work from home internship

The Client Success supports a few hundred business customers. You will handle onboarding calls, help desk tickets and regular check-ins. Your day-to-day work will include:

1. Test new features before release and note anything confusing.

2. Maintain customer records and call notes in HubSpot.

3. Prepare renewal reminders and account summaries for the account manager.

4. Escalate urgent technical issues to the product team with full context

5. Log bugs and feature requests in Jira with clear steps and screenshots

Skill(s) required: Problem Solving, English Proficiency (Written), Freshdesk, Zendesk, MS-Excel

Who should apply

1. Have their own laptop and a reliable internet connection

2. Are able to join within 15 days

3. Students currently pursuing B.Tech, BE, BCA, MCA, B.Sc or a related degree, or fresh graduates (2026, 2027 or 2028 batch)

4. Women starting or restarting their careers are encouraged to apply

Stipend: ₹12,000 - ₹16,000 monthly (fixed)

Duration: 3 months

Start date: Dec 2026

Perks: Certificate, Flexible work hours, Internet allowance

Number of openings: 6

About New Delhi General Hospital

More than two million patient visits a year happen across our hospitals, urgent cares and clinics. Since 1958, the system has grown to cover most of Delhi.

If you are shortlisted, we will reach out to set up a first call.

Duration: 3 months. Start: Dec 2026.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at New Delhi General Hospital.