Inside Sales Intern

Catastrophe teams deploy adjusters within days of a major storm. January renewals keep everyone busy for a few weeks.

Internship overview:

Ferrycrest Mutual is hiring an Inside Sales Intern for Dec 2026. Work with the Revenue Team at Ferrycrest Mutual on inbound and warm leads. You will use a dialer, a CRM and WhatsApp Business every day. The company is based in New York City, the US. Our team works from several countries. You will intern remotely with our team in New York City. We have hosted remote interns from several countries before. Expect to work a schedule that overlaps with US Eastern business hours until about noon ET. We use Slack, Notion and Google Meet. Cameras on for team calls.

Responsibilities:

• Follow up with warm leads on a fixed schedule until they convert or opt out
• Send follow-up messages on WhatsApp Business and email with brochures and plan details
• Call inbound leads within 15 minutes of sign-up and qualify them using the call script
• Keep lead status updated so nobody gets called twice
• Escalate refund or complaint requests to the team lead
• Review call recordings once a week with your manager
• Share a daily end-of-shift report with numbers and notable calls
• Explain product features, pricing and plans clearly, and answer common questions

Who you are:

• Eligible to work in Italy
• Available for the full internship period
• Stable broadband connection. A mobile hotspot alone is not enough for this role
• Laptop or desktop, a headset with mic and a quiet room
• Currently pursuing any undergraduate or postgraduate degree, graduating in 2027
• Available for a fixed shift, 5 or 6 days a week depending on the team

Preferred qualifications:

• Knowledge of a third language
• Experience selling courses or subscriptions
• Familiarity with Zoho CRM, LeadSquared or Freshsales

What you'll learn:

• Working in a CRM and dialer the way full-time sales teams do
• Phone sales and objection handling, reviewed on actual recordings
• How a real inbound sales funnel works, with conversion numbers you can quote in interviews
• You will know your own conversion rate and how to improve it

Program dates: Dec 2026, 3 months.

Compensation: €920 - €1,150 per month

Benefits for interns:

• Certificate of completion
• Possibility of a full-time offer
• Mentorship
• Company laptop

This posting may close early if we receive enough applications.

Duration: 3 months. Start: Dec 2026.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Ferrycrest Mutual.