Inside Sales Intern

About us:

Incident response is a big part of the work: ransomware recovery, business email compromise and forensic investigations. Identity and access management projects, mostly Okta and Entra ID rollouts, have been part of the business since 2015.

About the role:

Frontier Cyber is hiring inside sales interns to call inbound leads, explain the product and convert interested users into paying customers. All work is done over phone and video calls. Our headquarters is in Brownsville, and about a third of the team works remotely from other countries. The internship is fully remote. Interns join our Brownsville team on daily calls and get a named mentor. Core hours overlap with US Central time, 9:00 AM to 1:00 PM CT.

Responsibilities:

Handle basic objections around price and timing using the objection sheet. Explain product features, pricing and plans clearly, and answer common questions. Keep lead status updated so nobody gets called twice. Review call recordings once a week with your manager. Escalate refund or complaint requests to the team lead. Send follow-up messages on WhatsApp Business and email with brochures and plan details. Follow up with warm leads on a fixed schedule until they convert or opt out.

Requirements:

Currently enrolled in a bachelor's or master's degree, graduating 2027. Eligible to work in Kenya. Available for a fixed shift, 5 or 6 days a week depending on the team. Polite, patient and good at listening. Basic computer skills and a typing speed of around 30 words per minute. Okay with targets and daily tracking of numbers. Must commit to at least 3 months.

Duration: 6 months

Start date: Dec 2026

Stipend: $250 - $300/month

Perks:

Mentorship. Paid public holidays. Online learning budget. Company laptop. Internet allowance. Letter of recommendation.

Duration: 6 months. Start: Dec 2026.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Frontier Cyber.