Operations Executive Intern

Who we are

The product is a mobile app plus a React web dashboard, with a Python and PostgreSQL backend on AWS.

About the role

James Labs is hiring an operations intern to help run day-to-day processes, track tasks across teams and clean up data. Fully remote, working with the Central Operations. Our headquarters is in Bristol, and about a third of the team works remotely from other countries. You will intern remotely with our team in Bristol. We have hosted remote interns from several countries before. You will need to be available during UK office hours, at least until 3:00 PM GMT.

Responsibilities

• Support new product or city launches by preparing checklists and trackers.
• Maintain the vendor database with contacts, rates and contract dates.
• Clean and reconcile data between the CRM, order system and finance sheets.
• Prepare weekly operations reports covering volumes, turnaround time and open issues.
• Join cross-team calls and capture action items in the tracker.
• Monitor service level targets and escalate breaches to the operations lead.
• Map current processes and suggest one or two changes to cut manual work.
• Track daily orders, tickets or deliveries in Google Sheets and flag delays.

Who can apply

• Can commit full time, from home, for the whole internship.
• Can start right away or within the next two weeks.
• Have their own laptop and a reliable internet connection.
• Strong Google Sheets or MS Excel skills: lookups, pivots, conditional formatting.
• Laptop and a reliable internet connection.
• Pursuing a bachelor's or master's degree in business, engineering, commerce or a related field, graduating in 2027 or 2028.
• Very organised. You will be tracking many things at once.
• Clear written and spoken English for coordination.

Preferred

• Interest in supply chain, e-commerce or logistics.
• Lean or Six Sigma Yellow Belt coursework.
• Knowledge of Zapier or other no-code automation tools.

What you'll learn

• How a company's operations run day to day across sales, support and finance.
• Building operational reports and dashboards that managers use.
• You will own at least one process improvement project from start to finish.
• Basic automation with no-code tools.

Duration: 4 months

Start date: Jan 2027

Stipend: ₹22,000-₹23,000 per month

Perks

• Laptop provided for the internship.
• Job offer on successful completion.
• Performance bonus.

The posting will close once we have a strong shortlist.

Duration: 4 months. Start: Jan 2027.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at James Labs.