Operations Executive Intern

About Magnolia Employment Services:

Applicants can apply, onboard and pick up shifts through our mobile app. Branch, recruiting centre and onsite teams are backed by a central payroll and compliance group in Los Angeles.

The internship:

Remote operations internship. You will work on order tracking, vendor coordination, SOPs and weekly reporting. We are headquartered in Los Angeles and have been hiring remotely since 2020. The internship is fully remote. Interns join our Los Angeles team on daily calls and get a named mentor. Our standups are at 9:00 AM Pacific.

Day to day:

• Prepare weekly operations reports covering volumes, turnaround time and open issues
• Join cross-team calls and capture action items in the tracker
• Analyse turnaround times and find where work gets stuck
• Handle routine customer or partner escalations that need an operational fix
• Write and update SOPs in Notion or Google Docs for recurring tasks
• Clean and reconcile data between the CRM, order system and finance sheets
• Monitor service level targets and escalate breaches to the operations lead

What we're looking for:

• Students currently pursuing B.Tech, BE, BCA, MCA, B.Sc or a related degree, or fresh graduates (2027 batch)
• Can start right away or within the next two weeks
• Own a laptop and have stable internet at home
• Comfortable following up with people until things are done
• Available 30 to 40 hours a week for 3 to 6 months
• Very organised. You will be tracking many things at once
• Problem-solving mindset and attention to detail

Bonus points:

• Knowledge of Zapier or other no-code automation tools
• Lean or Six Sigma Yellow Belt coursework
• Experience handling logistics or planning for a college club

What you'll learn:

• Building operational reports and dashboards that managers use
• How a company's operations run day to day across sales, support and finance
• You will own at least one process improvement project from start to finish
• Writing SOPs that other people can follow

Duration: 6 months

Start date: Immediately

Stipend: ₹24,000 to ₹29,000/month

Perks:

• Certificate
• Pre-placement offer (PPO) for strong performers
• Job offer on successful completion

Duration: 6 months. Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Magnolia Employment Services.