Operations Executive Intern

Who we are:

Customers use our TMS for quoting, tracking and invoicing. Most of our managers started as carrier reps.

About the role:

This role is mostly spreadsheets, follow-ups and documentation. Not glamorous, but you will see how the whole company works. You can work from home anywhere in India. We have no office requirement. Few meetings, lots of written updates.

What you'll do:

Maintain the vendor database with contacts, rates and contract dates. Clean and reconcile data between the CRM, order system and finance sheets. Monitor service level targets and escalate breaches to the operations lead. Set up simple automations with Zapier or Google Apps Script, with help from the team. Support new product or city launches by preparing checklists and trackers. Coordinate with vendors and partners over email, phone and WhatsApp for status updates. Analyse turnaround times and find where work gets stuck. Handle routine customer or partner escalations that need an operational fix.

Requirements:

Are available for a full-time work from home internship for the entire duration. Have a working laptop and a stable internet connection. Can start immediately or within two weeks. Students currently pursuing B.Tech, BE, BCA, MCA, B.Sc or a related degree, or fresh graduates (2026, 2027 or 2028 batch). Basic familiarity with Trello, Asana, ClickUp or Notion. Pursuing a bachelor's or master's degree in business, engineering, commerce or a related field, graduating in 2026, 2027 or 2028. Laptop and a reliable internet connection.

Bonus points:

Knowledge of Zapier or other no-code automation tools. Experience handling logistics or planning for a college club. Exposure to SQL or Looker Studio.

Duration: 3 months

Start date: Immediately

Stipend: ₹14,000 to ₹19,000 per month

Perks:

Free access to paid learning courses. Performance bonus. Laptop provided for the internship. 5 days a week.

Only shortlisted candidates will be contacted.

Duration: 3 months. Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Redfern Freight Pvt Ltd.