Operations Executive Intern (Remote)

About the internship

The Ops and Delivery keeps the business running behind the scenes. We need someone organised who likes fixing broken processes. Your day-to-day work will include:

1. Handle routine customer or partner escalations that need an operational fix.

2. Prepare weekly operations reports covering volumes, turnaround time and open issues.

3. Maintain the vendor database with contacts, rates and contract dates.

4. Monitor service level targets and escalate breaches to the operations lead

5. Map current processes and suggest one or two changes to cut manual work

Skill(s) required: MS-Excel, Process Improvement, Documentation, Problem Solving, Data Analysis

Who should apply

1. Have their own laptop and a reliable internet connection

2. Are able to join within 15 days

Stipend: $300 to $350 monthly

Duration: 3 months | Start date: Immediately

Perks: Letter of recommendation, Flexible work hours, 5 days a week, Laptop provided for the internship

Number of openings: 3

About the company

Across Nebraska, the company runs 14 branch offices and a central depot for hardware staging and imaging. Enterprise clients outsource service desk, end-user support and data centre operations to us under multi-year contracts. Lunch is usually whatever is closest to the client site.

Duration: 3 months. Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Ledgerbench IT.