Telesales Intern

Every account manager handles a full book, from quotes to renewals to claims questions. Hail season means long days for field adjusters.

ABOUT THE ROLE:

If you can hold a polite, confident conversation and follow a process, you will do well here. You can work from home anywhere in Bangladesh. We have no office requirement. We send you a laptop and the accessories you need on day one.

RESPONSIBILITIES:

• Escalate refund or complaint requests to the team lead
• Review call recordings once a week with your manager
• Follow up with warm leads on a fixed schedule until they convert or opt out
• Suggest changes to the script based on what customers keep asking
• Explain product features, pricing and plans clearly, and answer common questions

WHAT WE'RE LOOKING FOR:

• Final-year students or recent graduates of BSc in CSE, EEE, BBA or a related subject
• Available for at least 30 hours a week from home
• Based anywhere in Bangladesh
• Own laptop and a reliable internet connection
• Okay with targets and daily tracking of numbers
• Fluent spoken English. Hindi, Urdu, Bengali, Tamil or Sinhala is useful for regional leads
• Currently pursuing any undergraduate or postgraduate degree, graduating in 2026, 2027 or 2028
• Stable broadband connection. A mobile hotspot alone is not enough for this role
• Laptop or desktop, a headset with mic and a quiet room

NICE TO HAVE:

• Confidence on video calls as well as voice calls

Duration: 1 month

Start date: Within 2 weeks

Stipend: BDT 9,000-BDT 13,000 per month

WHAT WE OFFER:

• Certificate
• Laptop provided for the internship
• Mentorship from senior team members
• Free access to paid learning courses
• Internet allowance

Duration: 1 month. Start: Within 2 weeks.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Dhaka Insurance Agency.