Telesales Intern

About the internship

Work with the Admissions Team at Golden Sands Software on inbound and warm leads. You will use a dialer, a CRM and WhatsApp Business every day. Selected intern's day-to-day responsibilities include:

1. Explain product features, pricing and plans clearly, and answer common questions

2. Share a daily end-of-shift report with numbers and notable calls.

3. Escalate refund or complaint requests to the team lead

4. Follow up with warm leads on a fixed schedule until they convert or opt out

5. Hit daily targets of around 60 to 80 dials and a set number of conversations

6. Call inbound leads within 15 minutes of sign-up and qualify them using the call script

7. Suggest changes to the script based on what customers keep asking

Skill(s) required: Effective Communication, Tele Calling, Client Relationship

Who can apply

1. Available for at least 30 hours a week from home

2. Final-year students or recent graduates of BSc in CSE, EEE, BBA or a related subject

Stipend: BDT 18,000 - BDT 25,000 a month (fixed)

Duration: 3 months

Start date: Immediately

Perks: Letter of recommendation, Free access to paid learning courses, Informal dress code, Certificate

Number of openings: 6

About Golden Sands Software

Golden Sands Software employs 230 people across engineering hubs in Dubai and three other locations, building ERP software for mid-market manufacturers. Annual releases gave way to two-week sprints years ago, and the platform now handles over 200 million API calls a day.

We may close this posting early once we have enough applications.

Duration: 3 months. Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Golden Sands Software, LLC.