Telesales Intern

Who we are:

Founded in 1997, the business is still family-owned. Founded in 1997, we now have 11 employees. Most branch managers started on the counter or in the warehouse.

About the role:

Work with the Revenue Team at Hofmann Distributors on inbound and warm leads. You will use a dialer, a CRM and WhatsApp Business every day. Remote position. Most of the team is in Düsseldorf, but nobody is required to come in. Good written English matters here, since most updates are written.

Day to day:

• Send follow-up messages on WhatsApp Business and email with brochures and plan details.
• Share a daily end-of-shift report with numbers and notable calls.
• Follow up with warm leads on a fixed schedule until they convert or opt out.
• Suggest changes to the script based on what customers keep asking.
• Log every call outcome, note and next step in the CRM.

Requirements:

• Currently enrolled in a bachelor's or master's degree, graduating 2028.
• Based in Germany for the duration of the internship.
• Eligible to work in Germany.
• Available for the full internship period.
• Must commit to at least 3 months.
• Comfortable being on calls for most of a 6 hour shift.
• Available for a fixed shift, 5 or 6 days a week depending on the team.
• Okay with targets and daily tracking of numbers.
• Fluent spoken English. Hindi, Urdu, Bengali, Tamil or Sinhala is useful for regional leads.
• Polite, patient and good at listening.

What you'll learn:

• Phone sales and objection handling, reviewed on actual recordings.
• How a real inbound sales funnel works, with conversion numbers you can quote in interviews.

Duration: 6 months

Start date: Feb 2027

Stipend: €790 - €1,050 per month

Perks:

• Paid public holidays.
• Online learning budget.
• Flexible hours.
• Letter of recommendation.
• Mentorship.
• Possibility of a full-time offer.

Candidates must be eligible to work in.

Duration: 6 months. Start: Feb 2027.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Hofmann Distributors GmbH.