Telesales Intern

Internship details

If you can hold a polite, confident conversation and follow a process, you will do well here. Your day-to-day work will include:

1. Escalate refund or complaint requests to the team lead.

2. Review call recordings once a week with your manager

3. Book video demos for leads who need more detail

4. Call inbound leads within 15 minutes of sign-up and qualify them using the call script

5. Send follow-up messages on WhatsApp Business and email with brochures and plan details

6. Hit daily targets of around 60 to 80 dials and a set number of conversations.

Skill(s) required: Hindi Proficiency (Spoken), Client Relationship, CRM

Who should apply

1. Based in Sri Lanka

2. Available for the full internship period

3. Undergraduates or recent graduates in IT, computer science, management or a related field

4. Own laptop and a reliable internet connection

Stipend: LKR 51,000-LKR 58,000 per month

Duration: 6 months | Start date: Immediately

Perks: Informal dress code, Performance bonus, Pre-placement offer (PPO) for strong performers, Certificate, 5 days a week, Free access to paid learning courses

Number of openings: 1

About Richards Labour Services

Applicants can apply, onboard and pick up shifts through our mobile app.

Duration: 6 months. Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Richards Labor Services.