Account Development Intern

Who we are:

Our commercial banking group lends to manufacturers, health systems and real estate developers. Wealth management, mortgage and treasury services each operate as separate lines of business. Founded in 1968, we now have 280 employees. Most lenders have lived in the area for decades and know their borrowers.

The internship:

Work with the Admissions Team at Bank of Stone Creek on inbound and warm leads. You will use a dialer, a CRM and WhatsApp Business every day. Remote, open to candidates across the US. Standard office hours, Monday to Friday, with flexibility around them.

Responsibilities:

• Keep lead status updated so nobody gets called twice
• Call inbound leads within 15 minutes of sign-up and qualify them using the call script
• Escalate refund or complaint requests to the team lead
• Hit daily targets of around 60 to 80 dials and a set number of conversations
• Follow up with warm leads on a fixed schedule until they convert or opt out

Requirements:

• Authorized to work in the US. CPT and OPT candidates are welcome to apply
• Currently enrolled in a bachelor's or master's program, graduating 2027 or 2028
• Comfortable being on calls for most of a 6 hour shift
• Basic computer skills and a typing speed of around 30 words per minute
• Currently pursuing any undergraduate or postgraduate degree, graduating in 2027 or 2028

Nice to have:

• Knowledge of a third language
• Any telecalling, customer service or retail sales experience

Duration: 10-12 weeks

Start date: Summer 2027

Stipend: $20.00 - $27.00/hr

What we offer:

• Mentorship from a dedicated buddy and manager
• Return offer opportunities
• Company laptop

Applicants must be authorized to work in the U.S.

Duration: 10-12 weeks. Start: Summer 2027.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Bank of Stone Creek.