Account Management Intern

Small accounting firms in Tamil Nadu use our engagement letter and e-signature tool, and most heard about us from a colleague. We're looking for an Account Management Intern. Remote internship for students who are patient, clear communicators and like solving problems for people. This role is fully remote within India. Normal working hours, Monday to Friday. Strong written English is important, since much of our work is async.

What you will do:

• Test new features before release and note anything confusing
• Escalate urgent technical issues to the product team with full context
• Respond to customer tickets on Freshdesk, Zendesk or Intercom within the agreed response time
• Log bugs and feature requests in Jira with clear steps and screenshots
• Run onboarding calls with new customers and walk them through setup

About you:

• Can commit full time, from home, for the whole internship
• Students currently pursuing B.Tech, BE, BCA, MCA, B.Sc or a related degree, or fresh graduates (2026, 2027 or 2028 batch)
• Comfortable learning software products quickly
• Confident speaking on video calls with business users
• Typing speed of 35 words per minute or more

6 months, starting immediately. Stipend: ₹14,000-₹15,000 monthly.

Perks: Certificate, Letter of recommendation, Laptop provided for the internship, Job offer on successful completion.

Please mention your notice period and expected salary.

Duration: 6 months. Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Sandhu Apps.