Account Development Intern

Product, engineering and support teams work out of offices in Dublin, County Dublin and two nearshore delivery centers. Dublin Labs employs 6,900 people across engineering hubs in Dublin and three other locations, building ERP software for mid-market manufacturers.

The program:

Dublin Labs is hiring an Account Development Intern for Immediately. If you can hold a polite, confident conversation and follow a process, you will do well here. The internship is fully remote. Interns join our Dublin team on daily calls and get a named mentor. Working hours overlap with UK business hours. You will write a lot of updates, so clear written English is important.

What you'll do:

• Explain product features, pricing and plans clearly, and answer common questions
• Suggest changes to the script based on what customers keep asking
• Log every call outcome, note and next step in the CRM
• Call inbound leads within 15 minutes of sign-up and qualify them using the call script
• Send follow-up messages on WhatsApp Business and email with brochures and plan details

Who you are:

• Based in the US for the duration of the internship
• Authorized to work in the US. CPT and OPT candidates are welcome to apply
• Laptop or desktop, a headset with mic and a quiet room
• Polite, patient and good at listening
• Basic computer skills and a typing speed of around 30 words per minute

Preferred qualifications:

• Any telecalling, customer service or retail sales experience
• Familiarity with Zoho CRM, LeadSquared or Freshsales

What you'll learn:

• How a real inbound sales funnel works, with conversion numbers you can quote in interviews
• You will know your own conversion rate and how to improve it

Program dates: Immediately, 6 months.

Intern pay: $20.50 - $21.50 per hour

Perks:

• Flexible hours
• Return offer opportunities
• Final presentation to leadership

We are an equal opportunity employer. If you need an accommodation during the application process, let us know.

Duration: 6 months. Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Dublin Labs Ltd.