Business Operations Intern

Payroll, workers' compensation and onboarding for every associate are handled by our back office. Most of our associates work first and second shift in plants within 30 miles of the branch.

About the role

This role is mostly spreadsheets, follow-ups and documentation. Not glamorous, but you will see how the whole company works. Remote position. Most of the team is in Karachi, but nobody is required to come in. Good written English matters here, since most updates are written.

Responsibilities

• Clean and reconcile data between the CRM, order system and finance sheets
• Analyse turnaround times and find where work gets stuck
• Set up simple automations with Zapier or Google Apps Script, with help from the team
• Handle routine customer or partner escalations that need an operational fix
• Map current processes and suggest one or two changes to cut manual work
• Monitor service level targets and escalate breaches to the operations lead

Requirements

• Final-year students or fresh graduates of BSCS, BSSE, BBA or a related program
• Available for at least 30 hours a week, work from home
• Based anywhere in Pakistan
• Have a working laptop and a stable internet connection, ideally with a UPS backup
• Comfortable following up with people until things are done
• Able to work with minimal supervision once trained
• Problem-solving mindset and attention to detail

What you get out of it

• How a company's operations run day to day across sales, support and finance
• Writing SOPs that other people can follow

Duration: 2 months

Start date: Immediately

Stipend: PKR 31,000-PKR 35,000 per month

What we offer

• Certificate
• Flexible work hours
• Letter of recommendation

Candidates must be eligible to work in.

Duration: 2 months. Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Anwar Search Group (Pvt.) Ltd..