Business Operations Intern

About us

Delivery centres in Hamburg and overseas support large implementation programs.

The internship

Remote operations internship. You will work on order tracking, vendor coordination, SOPs and weekly reporting. This role is fully remote within Germany. We send you a laptop and the accessories you need on day one.

Responsibilities

• Prepare weekly operations reports covering volumes, turnaround time and open issues
• Monitor service level targets and escalate breaches to the operations lead
• Handle routine customer or partner escalations that need an operational fix
• Join cross-team calls and capture action items in the tracker
• Set up simple automations with Zapier or Google Apps Script, with help from the team
• Analyse turnaround times and find where work gets stuck

Requirements

• Currently enrolled in a bachelor's or master's degree, graduating 2026, 2027 or 2028
• Eligible to work in Germany
• Comfortable following up with people until things are done
• Able to work with minimal supervision once trained
• Pursuing a bachelor's or master's degree in business, engineering, commerce or a related field, graduating in 2026, 2027 or 2028
• Very organised. You will be tracking many things at once
• Laptop and a reliable internet connection
• Clear written and spoken English for coordination

Preferred

• Interest in supply chain, e-commerce or logistics

What you'll learn

• Pre-placement offer possible for interns who complete 6 months
• Writing SOPs that other people can follow
• Building operational reports and dashboards that managers use
• You will own at least one process improvement project from start to finish

Duration: 6 months

Start date: Dec 2026

Stipend: €1,100 - €1,150/month

Perks

• Certificate of completion
• Online learning budget
• Internet allowance
• Letter of recommendation
• Mentorship

Duration: 6 months. Start: Dec 2026.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Böhm Beratung.