Business Operations Intern

About Böhm Beratung:

Delivery centres in Hamburg and overseas support large implementation programs.

The internship:

Böhm Beratung is hiring an operations intern to help run day-to-day processes, track tasks across teams and clean up data. Fully remote, working with the Business Operations. This role is fully remote within Germany. Normal business hours, Monday to Friday, with some flexibility. We send you a laptop and the accessories you need on day one.

What you'll do:

• Set up simple automations with Zapier or Google Apps Script, with help from the team.
• Monitor service level targets and escalate breaches to the operations lead.
• Handle routine customer or partner escalations that need an operational fix.
• Analyse turnaround times and find where work gets stuck.
• Prepare weekly operations reports covering volumes, turnaround time and open issues.
• Maintain the vendor database with contacts, rates and contract dates.
• Support new product or city launches by preparing checklists and trackers.
• Join cross-team calls and capture action items in the tracker.

Who can apply:

• Based in Germany for the duration of the internship.
• Eligible to work in Germany.
• Problem-solving mindset and attention to detail.
• Able to work with minimal supervision once trained.
• Pursuing a bachelor's or master's degree in business, engineering, commerce or a related field, graduating in 2028.
• Comfortable following up with people until things are done.
• Available 30 to 40 hours a week for 3 to 6 months.

Nice to have:

• Knowledge of Zapier or other no-code automation tools.
• Lean or Six Sigma Yellow Belt coursework.
• Interest in supply chain, e-commerce or logistics.

Duration: 6 months

Start date: Jan 2027

Stipend: €850 - €1,100/month

Perks:

• Mentorship.
• Online learning budget.
• Company laptop.
• Certificate of completion.

We may close the role early, so do not wait too long to apply.

Duration: 6 months. Start: Jan 2027.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Böhm Beratung.