Business Operations Intern

We employ 240 people across underwriting, claims, actuarial, IT and customer service. We're looking for a Business Operations Intern. This role is mostly spreadsheets, follow-ups and documentation. Not glamorous, but you will see how the whole company works. This role is fully remote within Poland.

The work

• Monitor service level targets and escalate breaches to the operations lead
• Set up simple automations with Zapier or Google Apps Script, with help from the team
• Write and update SOPs in Notion or Google Docs for recurring tasks
• Join cross-team calls and capture action items in the tracker
• Analyse turnaround times and find where work gets stuck

About you

• Currently enrolled in a bachelor's or master's degree, graduating 2026, 2027 or 2028
• Based in Poland for the duration of the internship
• Able to work with minimal supervision once trained
• Laptop and a reliable internet connection
• Clear written and spoken English for coordination

6 months, starting Dec 2026. Stipend: PLN 2,500 - PLN 3,600 monthly.

Perks: Letter of recommendation, Mentorship, Paid public holidays.

Duration: 6 months. Start: Dec 2026.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Doradztwo Pietrzak.