Business Operations Intern

Who we are:

We employ 660 people across underwriting, claims, actuarial, IT and customer service. EMN Benefits is a property and casualty insurer writing policies in 30 states through independent agents.

Overview:

This role is mostly spreadsheets, follow-ups and documentation. Not glamorous, but you will see how the whole company works. This is a remote internship. You will work with our team in Columbus, and the stipend is paid monthly in euros. Expect to work a schedule that overlaps with US Eastern business hours until about noon ET. We use Slack, Notion and Google Meet. Cameras on for team calls.

Day to day:

• Analyse turnaround times and find where work gets stuck
• Clean and reconcile data between the CRM, order system and finance sheets
• Maintain the vendor database with contacts, rates and contract dates
• Map current processes and suggest one or two changes to cut manual work
• Handle routine customer or partner escalations that need an operational fix

Who can apply:

• Currently enrolled in a bachelor's or master's degree, graduating 2027 or 2028
• Eligible to work in Cyprus
• Available for the full internship period
• Able to work with minimal supervision once trained
• Pursuing a bachelor's or master's degree in business, engineering, commerce or a related field, graduating in 2027 or 2028
• Basic familiarity with Trello, Asana, ClickUp or Notion
• Problem-solving mindset and attention to detail
• Very organised. You will be tracking many things at once

Nice to have:

• Exposure to SQL or Looker Studio
• Lean or Six Sigma Yellow Belt coursework
• Interest in supply chain, e-commerce or logistics

What you get out of it:

• You will own at least one process improvement project from start to finish
• How a company's operations run day to day across sales, support and finance
• Basic automation with no-code tools

Duration: 4 months

Start date: Mar 2027

Stipend: €860 - €1,150 monthly

What we offer:

• Company laptop
• Mentorship
• Internet allowance
• Possibility of a full-time offer
• Online learning budget
• Paid public holidays

We review applications as they come in.

Duration: 4 months. Start: Mar 2027.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at EMN Benefits LLC.