Business Operations Intern

Large rollouts are routine here, such as imaging 12,000 laptops for a state agency over one summer.

About the internship:

Kilnbank IT is hiring a Business Operations Intern for May 2027. Remote operations internship. You will work on order tracking, vendor coordination, SOPs and weekly reporting. Remote position. Most of the team is in Houston, but nobody is required to come in.

Responsibilities:

• Clean and reconcile data between the CRM, order system and finance sheets
• Handle routine customer or partner escalations that need an operational fix
• Track daily orders, tickets or deliveries in Google Sheets and flag delays
• Set up simple automations with Zapier or Google Apps Script, with help from the team
• Analyse turnaround times and find where work gets stuck
• Prepare weekly operations reports covering volumes, turnaround time and open issues
• Support new product or city launches by preparing checklists and trackers

What we're looking for:

• Authorized to work in the US. CPT and OPT candidates are welcome to apply
• Based in the US for the duration of the internship
• Pursuing a bachelor's or master's degree in business, engineering, commerce or a related field, graduating in 2027 or 2028
• Clear written and spoken English for coordination
• Laptop and a reliable internet connection
• Problem-solving mindset and attention to detail
• Very organised. You will be tracking many things at once
• Basic familiarity with Trello, Asana, ClickUp or Notion

Preferred qualifications:

• Experience handling logistics or planning for a college club
• Lean or Six Sigma Yellow Belt coursework

What you'll learn:

• Building operational reports and dashboards that managers use
• How a company's operations run day to day across sales, support and finance

Program dates: May 2027, 10 weeks.

Intern pay: $19.00 - $27.00 per hour

Perks:

• Paid sick time
• Flexible hours
• Final presentation to leadership

We are an equal opportunity employer and value diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Duration: 10 weeks. Start: May 2027.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Kilnbank IT.