Business Operations Intern

About us

Malabar State Bank is a regional bank with over 200 branches and 220 employees across Delhi. Business casual all week, jeans on Fridays.

About the role

Remote operations internship. You will work on order tracking, vendor coordination, SOPs and weekly reporting. This role is fully remote within India. We do not have many meetings. Most updates happen in writing. Reliable internet and a power backup are a must.

What you'll do

• Clean and reconcile data between the CRM, order system and finance sheets
• Support new product or city launches by preparing checklists and trackers
• Join cross-team calls and capture action items in the tracker
• Track daily orders, tickets or deliveries in Google Sheets and flag delays
• Analyse turnaround times and find where work gets stuck

What we're looking for

• Are able to join within 15 days
• Own a laptop and have stable internet at home
• Students currently pursuing B.Tech, BE, BCA, MCA, B.Sc or a related degree, or fresh graduates (2026, 2027 or 2028 batch)
• Clear written and spoken English for coordination
• Available 30 to 40 hours a week for 3 to 6 months
• Laptop and a reliable internet connection
• Problem-solving mindset and attention to detail
• Comfortable following up with people until things are done

Preferred

• Knowledge of Zapier or other no-code automation tools

What you get out of it

• You will own at least one process improvement project from start to finish
• How a company's operations run day to day across sales, support and finance
• Building operational reports and dashboards that managers use

Duration: 1 month

Start date: Within 2 weeks

Stipend: ₹16,000 - ₹17,000 per month

Perks

• Internet allowance
• Informal dress code
• Flexible work hours
• Job offer on successful completion
• Pre-placement offer (PPO) for strong performers

Candidates must be eligible to work in.

Duration: 1 month. Start: Within 2 weeks.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Malabar State Bank.