Business Operations Intern

Opalpoint Planning Group is a fee-only advisory practice with two advisors, a paraplanner and an office manager. Our office is in a converted house near downtown Fresno. Quarter-end is busy, and everyone helps with client review prep.

The internship

Remote operations internship. You will work on order tracking, vendor coordination, SOPs and weekly reporting. Remote, open to candidates across the US.

What you'll do

• Coordinate with vendors and partners over email, phone and WhatsApp for status updates
• Track daily orders, tickets or deliveries in Google Sheets and flag delays
• Prepare weekly operations reports covering volumes, turnaround time and open issues
• Support new product or city launches by preparing checklists and trackers
• Handle routine customer or partner escalations that need an operational fix
• Analyse turnaround times and find where work gets stuck
• Write and update SOPs in Notion or Google Docs for recurring tasks
• Monitor service level targets and escalate breaches to the operations lead

Requirements

• Available 40 hours a week for the full internship
• Based in the US for the duration of the internship
• Currently enrolled in a bachelor's or master's program, graduating between December 2027 and June 2028
• Authorized to work in the US. CPT and OPT candidates are welcome to apply
• Laptop and a reliable internet connection
• Strong Google Sheets or MS Excel skills: lookups, pivots, conditional formatting
• Basic familiarity with Trello, Asana, ClickUp or Notion
• Pursuing a bachelor's or master's degree in business, engineering, commerce or a related field, graduating in between December 2027 and June 2028
• Problem-solving mindset and attention to detail

What you'll learn

• Building operational reports and dashboards that managers use
• How a company's operations run day to day across sales, support and finance

Duration: 4 months

Start date: Jan 2027

Stipend: $17.50 - $21.00 an hour

What we offer

• Paid company holidays
• Company laptop
• Mentorship from a dedicated buddy and manager
• Home office setup stipend

This position requires a background check.

Duration: 4 months. Start: Jan 2027.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Opalpoint Planning Group.