Business Operations Intern

Our wireless division operates thousands of cell sites and supports roaming partners nationwide.

The program

Paschim Telephone is hiring a Business Operations Intern for Jan 2027. Paschim Telephone is hiring an operations intern to help run day-to-day processes, track tasks across teams and clean up data. Fully remote, working with the Operations Team. This role is fully remote within India. A quiet workspace and good internet are required.

What you'll do

• Support new product or city launches by preparing checklists and trackers
• Analyse turnaround times and find where work gets stuck
• Handle routine customer or partner escalations that need an operational fix
• Clean and reconcile data between the CRM, order system and finance sheets
• Monitor service level targets and escalate breaches to the operations lead
• Coordinate with vendors and partners over email, phone and WhatsApp for status updates
• Maintain the vendor database with contacts, rates and contract dates
• Write and update SOPs in Notion or Google Docs for recurring tasks

Basic qualifications

• Can start immediately or within two weeks
• Available for a full-time (work from home) internship for the full duration
• Laptop and a reliable internet connection
• Strong Google Sheets or MS Excel skills: lookups, pivots, conditional formatting
• Comfortable following up with people until things are done
• Very organised. You will be tracking many things at once
• Clear written and spoken English for coordination
• Basic familiarity with Trello, Asana, ClickUp or Notion

Preferred qualifications

• Exposure to SQL or Looker Studio
• Interest in supply chain, e-commerce or logistics
• Experience handling logistics or planning for a college club

What you get out of it

• Basic automation with no-code tools
• Writing SOPs that other people can follow
• You will own at least one process improvement project from start to finish

Program dates: Jan 2027, 3 months.

Pay: ₹13,000 - ₹17,000 per month

Benefits for interns

• Informal dress code
• Laptop provided for the internship
• Flexible work hours
• Performance bonus
• Pre-placement offer (PPO) for strong performers
• Letter of recommendation

Duration: 3 months. Start: Jan 2027.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Paschim Telephone.