Business Operations Intern - Remote

Willowlane Talent is a locally owned staffing agency with one branch and 11 internal staff.

The internship

Willowlane Talent is hiring an operations intern to help run day-to-day processes, track tasks across teams and clean up data. Fully remote, working with the Operations Team. Remote position. Most of the team is in Concord, but nobody is required to come in.

Day to day

• Handle routine customer or partner escalations that need an operational fix.
• Support new product or city launches by preparing checklists and trackers.
• Track daily orders, tickets or deliveries in Google Sheets and flag delays.
• Join cross-team calls and capture action items in the tracker.
• Monitor service level targets and escalate breaches to the operations lead.
• Write and update SOPs in Notion or Google Docs for recurring tasks.

Requirements

• Available 40 hours a week for the full internship.
• Based in the US for the duration of the internship.
• Problem-solving mindset and attention to detail.
• Laptop and a reliable internet connection.
• Basic familiarity with Trello, Asana, ClickUp or Notion.
• Pursuing a bachelor's or master's degree in business, engineering, commerce or a related field, graduating in 2027 or 2028.

Preferred

• Lean or Six Sigma Yellow Belt coursework.
• Knowledge of Zapier or other no-code automation tools.

Duration: 10-12 weeks

Start date: Summer 2027

Stipend: $19.50 to $26.50 per hour

Perks

• Paid sick time.
• Mentorship from a dedicated buddy and manager.
• Company laptop.

Duration: 10-12 weeks. Start: Summer 2027.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Willowlane Talent.