Business Operations Intern

We run a fiber backbone of over 20,000 route miles, plus data centres and network operations centres. Headquartered in Nantes, the company has 136,300 employees and contact centres in four locations.

Internship overview

Saltbox Telecom is hiring a Business Operations Intern for Jan 2027. Saltbox Telecom is hiring an operations intern to help run day-to-day processes, track tasks across teams and clean up data. Fully remote, working with the Business Operations. Our team is spread across 11 countries. Headquarters is in Nantes. Remote internship with a team based in Nantes. The stipend is paid at the end of each month. Working hours overlap with Central European Time. You will need a stable internet connection and a backup power source (UPS or inverter).

Your projects

• Handle routine customer or partner escalations that need an operational fix.
• Maintain the vendor database with contacts, rates and contract dates.
• Clean and reconcile data between the CRM, order system and finance sheets.
• Write and update SOPs in Notion or Google Docs for recurring tasks.
• Prepare weekly operations reports covering volumes, turnaround time and open issues.
• Coordinate with vendors and partners over email, phone and WhatsApp for status updates.
• Monitor service level targets and escalate breaches to the operations lead.

Basic qualifications

• Students currently pursuing B.Tech, BE, BCA, MCA, B.Sc or a related degree, or fresh graduates (2028 batch)
• Are able to join within 15 days.
• Laptop and a reliable internet connection.
• Pursuing a bachelor's or master's degree in business, engineering, commerce or a related field, graduating in 2028.
• Problem-solving mindset and attention to detail.
• Comfortable following up with people until things are done.
• Strong Google Sheets or MS Excel skills: lookups, pivots, conditional formatting.

Preferred qualifications

• Lean or Six Sigma Yellow Belt coursework.
• Experience handling logistics or planning for a college club.
• Knowledge of Zapier or other no-code automation tools.

What you'll learn

• How a company's operations run day to day across sales, support and finance.
• Writing SOPs that other people can follow.

Program dates: Jan 2027, 3 months.

Intern pay: ₹27,000 to ₹32,000/month

Benefits for interns

• Flexible work hours.
• 5 days a week.
• Letter of recommendation.

Duration: 3 months. Start: Jan 2027.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Saltbox Telecom SA.