Business Operations Intern

About Skiffbank

Public sector agencies, utilities and large health systems licence our asset management platform under multi-year contracts. Founded in 2005, we now have 280 employees. Laptops are MacBook Pros, and you pick your own editor.

Overview

Good fit for BBA, BTech or MBA students interested in operations, process improvement or general management. Fully remote. You can work from anywhere in Pakistan. Few meetings, lots of written updates. You will need a stable internet connection and a backup power source (UPS or inverter).

What you'll do

• Support new product or city launches by preparing checklists and trackers
• Track daily orders, tickets or deliveries in Google Sheets and flag delays
• Handle routine customer or partner escalations that need an operational fix
• Monitor service level targets and escalate breaches to the operations lead
• Clean and reconcile data between the CRM, order system and finance sheets
• Prepare weekly operations reports covering volumes, turnaround time and open issues
• Write and update SOPs in Notion or Google Docs for recurring tasks

What we're looking for

• Available for at least 30 hours a week, work from home
• Own a laptop and have stable internet at home, ideally with a UPS backup
• Clear written and spoken English for coordination
• Pursuing a bachelor's or master's degree in business, engineering, commerce or a related field, graduating in 2026, 2027 or 2028
• Very organised. You will be tracking many things at once
• Problem-solving mindset and attention to detail
• Able to work with minimal supervision once trained

Nice to have

• Interest in supply chain, e-commerce or logistics

What you get out of it

• How a company's operations run day to day across sales, support and finance
• Basic automation with no-code tools
• Building operational reports and dashboards that managers use
• Writing SOPs that other people can follow

Duration: 4 months

Start date: Within 2 weeks

Stipend: PKR 27,000 to PKR 32,000 per month

Perks

• Free access to paid learning courses
• Laptop provided for the internship
• Flexible work hours

Duration: 4 months. Start: Within 2 weeks.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Skiffbank.