Business Operations Intern

Who we are

Delivery centres in Dubai and overseas support large implementation programs. Consultants are staffed across industries early on, then specialise after a few years. Every new hire gets a mentor outside their reporting line.

About the role

Remote operations internship. You will work on order tracking, vendor coordination, SOPs and weekly reporting. Remote position. Most of the team is in Dubai, but nobody is required to come in. Standard office hours, Monday to Friday, with flexibility around them.

Responsibilities

• Monitor service level targets and escalate breaches to the operations lead
• Analyse turnaround times and find where work gets stuck
• Handle routine customer or partner escalations that need an operational fix
• Coordinate with vendors and partners over email, phone and WhatsApp for status updates
• Set up simple automations with Zapier or Google Apps Script, with help from the team

Requirements

• Based in the UAE for the duration of the internship
• Currently enrolled in a bachelor's or master's degree, graduating 2027 or 2028
• Eligible to work in the UAE
• Available for the full internship period
• Strong Google Sheets or MS Excel skills: lookups, pivots, conditional formatting
• Very organised. You will be tracking many things at once
• Basic familiarity with Trello, Asana, ClickUp or Notion
• Laptop and a reliable internet connection
• Pursuing a bachelor's or master's degree in business, engineering, commerce or a related field, graduating in 2027 or 2028

Bonus points

• Knowledge of Zapier or other no-code automation tools
• Interest in supply chain, e-commerce or logistics
• Experience handling logistics or planning for a college club

Duration: 3 months

Start date: Mar 2027

Stipend: AED 4,200 - AED 5,900/month

Perks

• Company laptop
• Possibility of a full-time offer
• Paid public holidays
• Mentorship

Duration: 3 months. Start: Mar 2027.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Smith & Abdullah.