Business Operations Placement

East Bay & Company is a top-50 accounting and advisory firm with 600 people in offices across the US. Offices in New York City and more than 20 other cities share a national tax and technical resources team.

About the role

Remote operations internship. You will work on order tracking, vendor coordination, SOPs and weekly reporting. The internship is fully remote. Interns join our New York City team on daily calls and get a named mentor. Expect to work a schedule that overlaps with US Eastern business hours until about noon ET.

What you'll do

• Analyse turnaround times and find where work gets stuck.
• Track daily orders, tickets or deliveries in Google Sheets and flag delays.
• Maintain the vendor database with contacts, rates and contract dates.
• Prepare weekly operations reports covering volumes, turnaround time and open issues.
• Write and update SOPs in Notion or Google Docs for recurring tasks.
• Coordinate with vendors and partners over email, phone and WhatsApp for status updates.

What we're looking for

• Currently enrolled in a bachelor's or master's degree, graduating between December 2027 and June 2028.
• Eligible to work in Mexico.
• Based in Mexico for the duration of the internship.
• Strong Google Sheets or MS Excel skills: lookups, pivots, conditional formatting.
• Pursuing a bachelor's or master's degree in business, engineering, commerce or a related field, graduating in between December 2027 and June 2028.
• Basic familiarity with Trello, Asana, ClickUp or Notion.

Nice to have

• Interest in supply chain, e-commerce or logistics.

What you get out of it

• Basic automation with no-code tools.
• How a company's operations run day to day across sales, support and finance.
• You will own at least one process improvement project from start to finish.

Duration: 3 months

Start date: Mar 2027

Stipend: $900 - $1,150/month

What we offer

• Flexible hours.
• Paid public holidays.
• Letter of recommendation.
• Internet allowance.

Duration: 3 months. Start: Mar 2027.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at East Bay & Company.