Chief of Staff Intern (Remote)

Who we are

Commercial lines, personal lines and specialty programs are run as separate business units. Smith Underwriters is a property and casualty insurer writing policies in 30 states through independent agents.

The internship

The Operations and Admin needs someone dependable who replies quickly and keeps track of details. Lots of small tasks every day. Remote, open to candidates across the US.

What you'll do

• Sort the inbox and draft replies to routine emails for review.
• Prepare meeting agendas and take minutes on Zoom or Google Meet calls.
• Research and compare travel options for team trips and share itineraries.
• Format documents, proposals and decks in Google Docs, Word and Slides.
• Track action items from leadership meetings and follow up with owners.
• Compile weekly status updates from team leads into one summary.
• Organise the shared Google Drive and enforce folder naming rules.
• Enter and clean data in spreadsheets and the CRM.

Requirements

• Based in the US for the duration of the internship.
• Available 40 hours a week for the full internship.
• Currently enrolled in a bachelor's or master's program, graduating 2026 or 2027.
• Confident following up with colleagues more senior than you.
• Excellent written English. You will draft emails that go out under senior people's names.
• Able to handle confidential information.
• Organised, punctual and quick to respond during working hours.
• Typing speed of 35 or more words per minute.
• Available 25 to 40 hours a week, with some overlap with the founder's time zone.

What you'll learn

• Professional email writing and business communication.
• Project and task tracking habits that carry over to any job.

Duration: 3 months

Start date: Immediately

Stipend: $20.00-$22.00 per hour

What we offer

• Flexible hours.
• Mentorship from a dedicated buddy and manager.
• Paid sick time.

Duration: 3 months. Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Smith Underwriters.