Customer Experience Intern

Coveflow Capital manages assets for more than 200,000 clients through 120 offices. We're looking for a Customer Experience Intern. Remote internship for students who are patient, clear communicators and like solving problems for people. You can work from home anywhere in India. We have no office requirement. We ship you a laptop and accessories before your first day.

The work

• Track customer health scores and flag accounts with low usage
• Test new features before release and note anything confusing
• Create canned responses for common questions
• Run onboarding calls with new customers and walk them through setup
• Follow up with inactive users by email to understand what is blocking them

Requirements

• Have a working laptop and a stable internet connection
• Students currently pursuing B.Tech, BE, BCA, MCA, B.Sc or a related degree, or fresh graduates (2026 or 2027 batch)
• Basic Google Sheets or Excel skills
• Typing speed of 35 words per minute or more
• Available for a fixed 6 to 8 hour shift, 5 days a week. Some shifts may overlap with US or UK hours

1 month, starting Within 2 weeks. Stipend: ₹14,000 to ₹15,000 per month.

Perks: Laptop provided for the internship, Internet allowance, Flexible work hours.

Duration: 1 month. Start: Within 2 weeks.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Coveflow Capital Pvt Ltd.