Customer Experience Intern

Internship details

Remote internship for students who are patient, clear communicators and like solving problems for people. Your day-to-day work will include:

1. Maintain customer records and call notes in HubSpot.

2. Track customer health scores and flag accounts with low usage

3. Run onboarding calls with new customers and walk them through setup

4. Test new features before release and note anything confusing

5. Join customer review calls as note taker

6. Escalate urgent technical issues to the product team with full context

Skill(s) required: English Proficiency (Written), Customer Support, Ticketing Systems, Problem Solving, Client Relationship Management (CRM)

Who can apply

1. Own a laptop and have stable internet at home

2. Can commit full time, from home, for the whole internship

3. Women wanting to start or restart their career can also apply

4. Can start immediately or within two weeks

Stipend: $300-$350 monthly

Duration: 3 months | Start date: Within 2 weeks

Perks: Internet allowance, Informal dress code, Pre-placement offer (PPO) for strong performers, Certificate

Number of openings: 2

About Kubiak Doradztwo

Clients are mostly family-owned manufacturers and distributors in West Pomeranian Voivodeship. Our founder spent 20 years running plants before starting the firm in 1991.

Candidates must be eligible to work in.

Duration: 3 months. Start: Within 2 weeks.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Kubiak Doradztwo sp. z o.o..