Customer Experience Intern

Internship details

Remote internship for students who are patient, clear communicators and like solving problems for people. As an intern, you will:

1. Escalate urgent technical issues to the product team with full context

2. Join customer review calls as note taker

3. Write and update help centre articles and short how-to videos using Loom.

4. Maintain customer records and call notes in HubSpot.

5. Log bugs and feature requests in Jira with clear steps and screenshots

Skill(s) required: English Proficiency (Written), Client Relationship Management (CRM), Freshdesk, Problem Solving, Email Writing, Zendesk

Eligibility

1. Have their own laptop and a reliable internet connection

2. Women starting or restarting their careers are encouraged to apply

3. Are available for a full-time work from home internship for the entire duration

Stipend: ₹12,000-₹16,000/month + performance bonus

Duration: 6 months | Start date: Within 2 weeks

Perks: 5 days a week, Performance bonus, Flexible work hours, Job offer on successful completion, Pre-placement offer (PPO) for strong performers

Number of openings: 1

About Talonboard Property Management

The brokerage closes thousands of residential transactions a year in Delhi. Talonboard Property Management manages more than 40,000 apartment units across India.

Duration: 6 months. Start: Within 2 weeks.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Talonboard Property Management.